Regulatory & Registration Coordinator

Role Overview and Purpose:

The Regulatory & Registrations Coordinator will support the Regulatory & Registrations Manager, who in turn supports the organisation’s Nominated Individual for CQC (England), Responsible Person for the Care Inspectorate (Scotland), and Responsible Person for Care Inspectorate Wales (CIW). The purpose of this role is to help facilitate the effective oversight, monitoring, and reporting of regulatory and compliance information across the organisation.

Through ongoing learning and development, the Regulatory & Registrations Coordinator will be expected to develop the capability to provide informed advice and guidance to operational teams and group support functions. This includes ensuring that processes for reporting to regulators are maintained, followed, and continuously improved.

Key Responsibilities:

• Complete and submit applications to the regulator for all new service acquisitions.
• Keep up to date with regulatory changes within CQC, CIW and Care Inspectorate and cascade information within the organisation.
• Keep Statements of Purpose updated and distribute to the services.
• Support managers with their registered manager applications and cancellations.
• To process and submit registration applications and variations of registration to the relevant regulator for services and managers.
• Updating and maintaining data relating to inspections and registrations using Voyage Care systems and applications including Portfolio Management.
• Maintain accurate records relating to registrations, applications, certificates.
• To provide advice and support to services on regulatory and registration matters.
• Update and maintain project logs to ensure oversight of current work in progress.
• Monitoring and responding to emails received in the shared mailboxes for each regulator.
• Reviewing notifications to ensure they are completed to a good standard and are factually accurate.

Skills, Experience and Qualifications required:

• Excellent written communication and attention to detail
• Strong analytical and administrative skills
• Able to organise, track deadlines, update stakeholder and maintain accurate records
• Outcome and solution focused
• Confident using digital systems, spreadsheets and document management tools
• Ability to manage priorities
• Ability to work independently
• Ability to interpret regulations, guidance and standards
• Good understanding of the Health and Social Care Act 2008 (Regulated Activities) Regulation 2014 and the responsibilities of a registered provider desirable
• Experience working within a health and social care setting desirable