Receptionist

First impressions matter. As a Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Pinhoe View in Exeter will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors and service users.

What you will be doing

In this exciting role at Pinhoe View,a service for adults with acute mental health conditions each day brings different challenges and experiences. Working along side the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails and post.

Ensuring the safety and security of service users, staff and visitors is a top priority. You’ll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges.

Join Pinhoe View in creating a positive and secure environment. It’s a career that you can take pride in while enjoying the satisfaction of helping people and seeing them improve. It’s what delivering great healthcare should feel like.

As a Receptionist you will be:

• Welcoming all visitors in a friendly manner and ensuring the sign the visitor book.
• Maintaining the upkeep of the reception area & meeting rooms are presentable.
• Managing the office diary for meetings, events, training days and therapy sessions.
• Ensuring confidentially and security to the service.
• Receiving and dealing with telephone calls, emails and post.
• Ad hoc administration tasks.
• Ensuring all appropriate leaflets and brochures are on display.
• Managing deliveries

To be successful in this role, you will:

• Have previous experience
• Have computer skills
• Have communication and interpersonal skills
• Be professional, confident and diplomatic
• Have GCSE English Language Grade C or above
• Be efficient and enthusiastic
• Have awareness of understanding confidentiality and security
• Have the ability work alongside a team and independently
• Be welcoming and self-motivated

Where you will be working:

Location: Pinhoe View, College Way, Exeter, EX1 3PZ

Pinhoe View is a new purpose-built facility where a range of mental health services are provided for adults with acute mental health conditions across two wards and eight individual flats.

The 24-hour acute inpatient service is supported by a full multidisciplinary team, which specialises in the assessment, treatment and stabilisation of people suffering from a significant mental health episode and in crisis

What you will get:

• Annual salary of £25,058
• The equivalent of 33 days annual leave (inc Bank Holidays) – plus your birthday off!
• Free meals and parking
• Wellbeing support and activities to help you maintain a great work-life balance.
• Career development and training to help you achieve your career goals.
• Pension contribution to secure your future.
• Life Assurance for added peace of mind.
• Enhanced Maternity Package so you can truly enjoy this special time.

There is also a range of other benefits including retail discounts, special offers and much more.

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. 

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. 

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.