Business Administrator

Administration and Business Support - Maples Care Home

Contract: Full Time

Salary: £14.50 Per Hour

Shift Type: Days

Contracted hours: 40

Maples Care Home is a purpose-built nursing home in Bexleyheath, set over three floors and designed to combine modern facilities with a warm, homely atmosphere. The home offers 75 spacious ensuite bedrooms where residents are encouraged to personalise their space, creating a comfortable and supportive environment.

Business Administrator | The Maples| Bexleyheath, Kent | Salary £14.50 per hour

The Role
The Maples is seeking an experienced Business Administrator with care home experience to play a central role in the smooth, compliant, and welcoming operation of the home.
This is a key position within the internal management structure. Working closely with the Home Manager, you will provide administrative leadership, oversee recruitment processes, and line manage the Reception team, ensuring the home is organised, professional, and well-supported at all times.
This role suits an Administrator who understands the pace, complexity, and regulatory demands of a care home environment and who takes pride in running strong systems that enable great care to be delivered.

The Opportunity
As Business Administrator, you will be the operational backbone of the home. From first impressions and recruitment coordination to contracts, compliance, and payroll administration, your work will directly support residents, families, and the wider team.
You will be visible, approachable, and detail-focused — someone who understands that strong administration underpins quality, safety, and confidence across the service.
This is a hands-on role requiring presence, organisation, and the ability to manage competing priorities with professionalism and calm.

Your Key Responsibilities
• Act as first point of contact for visitors, residents, families, and candidates
• Manage end-to-end recruitment administration and safer recruitment compliance
• Line manage Reception staff and support front-of-house standards
• Maintain enquiry, recruitment, and administrative databases
• Oversee residents’ agreements, staff contracts, E-learning, and compliance records
• Support payroll administration and general office management
• Work closely with the Home Manager as part of the internal management team

About You
You have previous care home administrative experience and a strong understanding of recruitment processes within health or social care.
You are highly organised, confident with systems, and comfortable managing sensitive information. You communicate clearly, build positive relationships, and remain calm under pressure.
You take pride in doing things properly, bringing structure, consistency, and professionalism to everything you do.

What This Home Needs
This role requires someone who is:

• Reliable and detail-focused
• Confident managing recruitment and compliance
• Comfortable in a busy, fast-paced environment
• Approachable, professional, and organised
• Motivated by supporting high standards of care

About Care Concern Group
The Maples is part of Care Concern Group, a family-owned provider with over 130 care homes across the UK. We believe strong leadership and robust systems are essential to delivering outstanding care.
Our values guide everything we do:
Trust | Respect | Passion | Kindness | Inclusivity
If you’re an experienced care home Administrator looking for a role where your work genuinely makes a difference, we’d love to hear from you.
Apply today and become a key part of our management team.