Business Administrator

Administration and Business Support - Ashlea Court Care Home

Contract: Full Time

Salary: £13.52 Per Hour

Shift Type: Days

Contracted hours: 37.5

Willinbrook Healthcare is the specialist division of Care Concern Group, dedicated to delivering exceptional care for individuals with complex physical and mental health needs. Established just three years ago, we have rapidly expanded to 15 services across England, with ambitious plans for further growth.

We take pride in our ability to provide expert care for residents whose needs may exceed the capabilities of traditional care homes. In line with this commitment, we are proud to introduce the Oaklea Complex Care Unit within Ashlea Court Care Home, a pioneering 26-bed specialist unit designed to deliver high-quality care for individuals with complex conditions, including dementia. As the first of its kind, this unit represents our dedication to innovation and excellence in specialist healthcare.

As a Business Administrator, you will play a key role in supporting the smooth operation of Oaklea Complex Care Unit. Working closely alongside the Home Manager, you will be responsible for ensuring the efficient management of administrative systems, providing operational support, and covering reception duties when required. This role offers variety, growth opportunities, and a chance to make a direct impact on the daily operations of the care home.

What We Offer:

•  Contracted Hours: 37.5 hours per week
•  £13.52 per hour
•  Paid DBS
•  Uniform Provided
•  Onsite Parking
•  5.6 Weeks Annual Leave (Based on full-time contract)
•  Pension Scheme

What You Will Do:

•  First Impressions: Serve as the welcoming point of contact for visitors, prospective residents, and team members, creating a positive first impression and answering initial queries.
•  Reception Cover: Provide reception services when needed, ensuring smooth communication and management of front-of-house duties.
•  Community Ambassador: Represent the care home with pride, conducting tours for visitors and building relationships with the local community.
•  Database Management: Oversee and maintain our enquiry database, ensuring accurate records and accessibility for future reference.
•  Administrative Oversight: Manage administrative systems including residents' agreements, team member contracts, e-learning modules, and payroll, ensuring operational efficiency.
•  Line Management: Provide leadership and supervision to the Receptionist, ensuring that administrative duties are carried out effectively.
•  Operational Support: Assist with daily administrative tasks to ensure the smooth running of the care home.

What We Are Looking For:

•  Administrative Expertise: Strong administrative skills with experience in managing databases and office systems.
•  Excellent Communication: Strong interpersonal skills to engage with residents, staff, and visitors effectively.
•  Leadership: Experience in line managing a team, specifically a Receptionist, and fostering a collaborative work environment.
•  Organisational Skills: Strong organisational abilities to ensure all tasks and systems run smoothly and efficiently.
•  Attention to Detail: High attention to detail and accuracy in managing records and information.

Why You Will Love This Role:

•  Variety: Enjoy a dynamic role with a broad range of tasks and responsibilities that keep each day engaging.
•  Impact: Play a vital role in shaping the experience of our residents and staff, ensuring the smooth operation of the care home.
•  Growth Opportunity: Gain valuable experience and grow professionally in a supportive, vibrant environment.

At Oaklea Complex Care Unit, we are building a compassionate team committed to providing the highest standard of care. If you are looking to make an impact and bring your administrative expertise to a new team, apply now and join us!