Complex Care Assistant

Join Our Team and Make a Real Difference in People’s Lives

Location: Weston-super-Mare, Somerset
Salary: £12.21 per hour
Working Hours:

• 2 Sleeping Night Shifts per Week: 10:00 PM – 8:00 AM (Monday to Sunday)

• Bank Hours Available: 8:00 AM – 11:00 AM (Monday to Sunday)

Please Note: A full UK driving licence with business insurance is required to escort clients when needed.

At Sonderwell Complex Care, we believe in the power of care to change lives. As a Care Assistant, you won’t just be supporting individuals with complex needs—you’ll be empowering them to live the life they choose.

Whether you're an experienced carer or new to the field, we’ll equip you with everything you need to succeed through full training, ongoing development, and support from a compassionate team.

Your Role

Every individual we support is unique—and so is the care we provide. As part of your role, you may:

• Assist clients with personal care and daily routines

• Support individuals with mental health challenges or behaviours that may be considered challenging

• Escort clients to appointments and outings

• Ensure client safety, comfort, and overall well-being

• Offer emotional support and companionship

You’ll need patience, empathy, and the ability to build genuine connections. Physical stamina and attention to detail are also key parts of this rewarding role.

What We’re Looking For

We're looking for compassionate individuals who are:

• Patient, empathetic, and caring

• Experienced (or confident to be trained) in supporting individuals with mental health needs and challenging behaviours

• Flexible and responsive to individual client needs

• Able to build positive relationships with clients and families

• Hold a full UK driving licence with business insurance (essential)

Experience in complex care is desirable but not required—we provide full training.

Why Join Sonderwell?

We care about our carers. That means giving you the tools, training, and support to grow in your role and feel confident every step of the way.

 Comprehensive online and in-person training
 NVQ qualification opportunities
 Ongoing support from a dedicated Care Coordinator or Nurse Manager
 Access to our Carer App for resources and shift info
 Flexible working options – choose full-time, part-time, or bank hours
 Referral bonuses and employee wellbeing support

You’ll meet your client and their family before starting and have continuous guidance throughout your journey.

Ready to Make a Difference?

If you want to be part of a team that truly values what you do—and if you're ready to make a meaningful impact every single day—we’d love to hear from you.

Apply today and start your journey with Sonderwell Complex Care.

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