Travel and Accommodation Coordinator

Location: Alcester

Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales as well as our Support Office in Alcester, Warwickshire. We’re now looking for a Travel and Accommodation Coordinator to join our team in Alcester.

The Travel and Accommodation Coordinator will work closely with our Care Coordinators and Senior Care Coordinator to manage and coordinate all Travel and Accommodation for our wonderful carers whilst they are in placement.

Main Responsibilities

• Organise and coordinate the travel and arrival of our Carers as communicated to our clients and their families, keep all families up to date with any changes that may arise.
• Planning and booking any accommodation, Flights for our international sponsorship carers, trains, and taxis as appropriate.
• Engage with all the Coordinators to mange the needs in advance and plan accordingly.
• Efficiently book any emergency handovers or last-minute changes and work within the travel and expenses policy at all times.
• Reconcile the credit card transactions for the team and ensure it is submitted within the deadlines set

About You

To be successful in this role you’ll need to have previous experience of working in the care sector, preferably as a care coordinator. You’ll need to be excellent at planning and organising, alongside having a passion for person centred care. We’re looking for a candidate who has excellent communication skills, and someone who can build effective relationships, both internally and externally.

Benefits

• Career progression opportunities
• 23 days annual leave, rising to 25 after 2 years of service
• Blue Light Card offering discounts from business and services
• Access to our employee assistance programme
• Refer a friend scheme

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.