Receptionist

Administration and Business Support - Alexander House Care Home

Contract: Part Time

Salary: £11.50

Shift Type: Days

Our newly built care home is based in the charming suburb of Pinhoe, Exeter. We offer exceptional standards of Nursing, Residential, Dementia and Respite care for 67 residents.

As Receptionist, you’ll be the welcoming face of our care home, creating a positive environment for residents, visitors, and team members alike. Your excellent communication and interpersonal skills will be key to thriving in this role!

What You’ll Do

•  Face-to-Face Interactions: Greet and assist visitors and clients with a positive attitude, addressing their needs and queries as effectively as possible.
•  Mail Management: Sort and distribute incoming mail efficiently, ensuring that all correspondence reaches the right hands.
•  Secretarial Support: Provide essential secretarial support, including maintaining accurate records and updating resident information on a daily/weekly basis.
•  Organizational Tasks: Handle general filing, record maintenance, and photocopying to keep our office operations smooth and organized.
•  Policy Adherence: Work in alignment with company policies and contribute to creating a supportive and efficient work environment.
•  Additional Duties: Perform any other reasonable duties as requested by the manager or proprietor to support the smooth running of the care home.

What We’re Looking For

•  Communication Skills: Exceptional communication and interpersonal skills to build positive relationships with residents, employees, and external professionals.
•  Organizational Abilities: Strong organizational skills to manage multiple tasks efficiently and maintain accurate records.
•  Friendly Demeanour: A welcoming attitude to create a positive experience for everyone who interacts with our care home.
•  Team Player: Ability to work collaboratively with others and contribute to a supportive team environment.

Why You’ll Love This Role:

•  Dynamic Environment: Enjoy a role where each day offers variety and the chance to make a meaningful impact on people’s lives.
•  Community Focus: Be a key part of a caring environment where your efforts help maintain high standards of service and hospitality.
•  Supportive Atmosphere: Work in a positive and supportive setting where your contributions are valued and recognized.

Our care home is part of Care Concern Group; a market leading, family-owned care group operating close to 80 homes across the UK. We are passionate about creating fantastic care homes for our residents to live in and a supportive and fun environment for our team to work in.

If you’re ready to bring your warmth and organizational skills to a role where you can truly make a difference, we’d love to hear from you! Apply now to join our team and become the friendly face of our care home.

Benefits

• Pension
• Onsite Parking
• Paid DBS
• Uniform Provided
• 5.6 Weeks Annual Leave (Based on a full-time contract)
• Contracted to 24 or 32 hours per week (Alternative Weekends)